LEGAL REFERENCE

Your Data. Our Responsibility.

We built tunai777 around your account security and privacy. Every transaction you make through DANA, OVO, GoPay or QRIS is encrypted and protected. This policy explains exactly how...

Data EncryptedQRIS ProtectedAccount SecurePayment SafePrivacy First
tunai777 Your Data. Our Responsibility.

Privacy Policy Overview

Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.

SUPPORT

Privacy Questions? Reach Out.

Email Support Send privacy concerns to our dedicated team. We...
Live Chat Chat with our support staff during business hours...
Account Settings Manage your privacy preferences directly in your account...
REVIEW SIGNALS

Why Your Privacy Matters to Us

Encryption Standard

All payment data—DANA, OVO, GoPay, QRIS—flows through SSL/TLS encryption. Your account credentials are hashed and never stored in plain text.

Fraud Prevention

We monitor account activity for suspicious patterns. If we detect unusual login attempts or transactions, we alert you immediately.

Third-Party Audits

Our security practices are reviewed by independent auditors. We maintain compliance with data protection standards across supported regions.

Staff Training

Every team member handling your data completes privacy and security training. Access is logged and restricted by role.

Data Minimisation

We collect only what's necessary to run your account and process payments. No unnecessary personal details are requested or stored.

Transparent Updates

When we change this policy, we notify you via email and in-app message. You can review changes before they take effect.

Privacy Across Our Platform

Account RegistrationWe ask for your name, email, phone and date of birth to verify your identity and comply with local regulations in supported regions.
Payment ProcessingDANA, OVO, GoPay and QRIS transactions are processed through secure gateways. We never store your full payment credentials on our servers.
Cookies & TrackingWe use cookies to remember your login, language preference and account settings. You can disable non-essential cookies in your browser.
Marketing CommunicationsWe send promotional emails and in-app messages only if you've opted in. Unsubscribe anytime from your account preferences.
Affiliate & Partner DataIf you join through a referral link, we record the referrer's ID for commission tracking. This data is kept separate from your personal profile.
Account DeletionRequest account closure anytime. We delete your personal data within 30 days, except records required by law or for dispute resolution.
International TransfersYour data stays within Indonesia's supported regions unless you explicitly request account access from outside. Cross-border transfers comply with local law.
SERVICE CONTEXT

What We Protect

01
Login Credentials Your username and password are encrypted and never visible to our staff. Two-factor authentication is available to add extra security.
02
Payment History Every DANA, OVO, GoPay and QRIS transaction is logged securely. You can view your full transaction history in your account anytime.
03
Personal Details Your name, email, phone and address are stored in encrypted databases. Access is restricted to authorised staff only.
04
Account Activity We track login times, device information and IP addresses. You can review this data and flag suspicious activity immediately.
05
Verification Documents If you submit ID or proof of address, it's stored securely and deleted after verification. We never share these documents with third parties.
06
Communication Records Chat logs, emails and support tickets are kept confidential. We retain them for dispute resolution and service improvement only.

Privacy Policy FAQs

All payment data is encrypted using industry-standard SSL/TLS protocols. We never store your full payment credentials. Transactions are processed through secure third-party gateways. Your payment history is visible only to you and authorised staff.

Yes. Log into your account, go to Settings > Privacy, and select 'Download My Data'. We'll compile your profile, transaction history and communication records into a file within 7 days.

We delete your personal information within 30 days of closure. Transaction records required by law are retained separately. You can request permanent deletion by contacting support, subject to legal retention requirements.

No. We never sell your personal information. We share data only with payment processors, fraud-prevention services and legal authorities when required by law in supported regions.

We retain your account data while your account is active. After closure, we keep transaction records for the period required by Indonesian regulations. You can request earlier deletion subject to legal holds.

Yes. Every promotional email includes an unsubscribe link. You can also disable marketing communications in your account settings under Preferences. We'll stop sending emails within 24 hours.

Change your password immediately and enable two-factor authentication. Contact our support team right away. We'll review your account activity and flag any suspicious transactions for investigation.